Terms and Conditions

Prices

Prices displayed in e-shop depends on users Shipping address:

For users with Shipping address inside European Union prices are displayed inclusive 21% VAT Tax

For users with Shipping address outside European Union prices are displayed exclusive 21% VAT Tax

For non registered users their region is detected automatically according to IP address of the browser, however could be wrongly predicted. Anyway prices in the cart is adjusted after Shipping address is set during checkout procedure.

Shipping address is considered to be in European Union if it is inside one of following counties:

Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romany, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

Shipping prices in majority of a cases are calculated automatically. Anyway please do not hesitate to contact us if You have possibility to deliver Your goods in more economic way. In case if You suggest more economic  shipping, we will refund difference in shipping price, however we are not able to take responsibility of shipping terms and quality in those cases.

Payment

Payment possibilities depends on shipping address. PayPal is most common option for most regions, however You can choose from more available payment options.

Wire transfer is also possible, by contacting us directly on info@pauzuolis-rc.com.

Delivery

For In stock items majority of shipments are dispatched within 1 working day. However in some cases up to 3 working days is required to ship, especially when special package should be prepared for greater resistance against damage during shipping.

For non stock items additional term indicated in items description is required. For custom build items such as shaped carbon rods or items with custom airbrush art delivery term is indicated after final confirmation of drawing or draft.

Orders are dispatched with Lithuanian Post, or DPD services. Delivery terms depends on forwarding service.

Please Note, that Lipo batteries could be sent only using ground services only, therefore delivery could take longer than if shipped with Airmail.

Approximate delivery terms by Airmail:

Country, Region Delivery term after dispatch
Lithuania, Latvia, Estonia 1-3 business days
Europe 2-6 business days
Asia 4-9 business days
Africa, North America, South America 5-10 business days
Australia, Oceania 6 – 12 business days

 

All parcels are send with tracking information. Email with tracking information is send to Your email within 1 day after dispatch. You can check delivery progress on site of a carrier:

http://www.post.lt/en/help/parcel-search

https://www.dpd.com/tracking/(lang)/en_LT

Note: We always try to pack parcels with high protection against shipping damages. But it is impossible to protect 100%, so please check carefully package for signs of demerge on delivery. If package has signs of damage, check containment carefully and apply with a claim to carrier. We can’t take responsibility of quality issues made by carrier.

Return policy

Return of unused items in good condition

In this case we accept only returns of stock items. Custom made or airbrushed items are not subject of return if they are in good condition.

In case You need to cancel or modify Your order please contact us by email info@pauzuolis-rc.com and we will try to find optimal solution for Your case and provide You with address for return shipment.

For Stock Items we accept returns if information about return is received via e-mail within 14 days after order.  We accept return only of unused unpacked items with sealed factory package. If item is repacked by us for more economical shipment, our package is considered as factory package. Please resend us return items as soon as possible. We keep right to reject return in case if item is send back later than within 7 days after it is delivered to Your address (we use tracking information and post stamps as delivery information source)

In case when item is returned in good condition, unused and in sealed factory package, we will refund price of item less shipping.

Return of items with quality issues

Items with quality issues is subject of return only if they were undamaged during shipping.

If You have received item with quality issues in package without signs of shipping damage, please contact us as soon as possible via email info@pauzuolis-rc.com

All items with quality issues could be returned according to warranty conditions released by producer of an item. Please note, that in majority of a cases producers do not accept items for warranty service if they were disassembled or modified.

In case of warranty refund takes longer period of time because all returned items are checked by us or send to service center authorized by producer of an item. We always keep customer informed about case progress.

Privacy and data protection

Pauzuolis-rc.com is an internet shop for secure e-commerce transactions.

When ordering from Pauzuolis-rc.com you will be asked to provide personal data including your name, address, telephone number, e-mail address. This personal data will be used to process your order, including payment and delivery.

We will only record personal data that is necessary to our prime business needs.

Your personal data will not be used for any unsolicited communication unless you give prior consent. If you have given consent, you may receive information on our products and promotions that we feel may be of interest to you.

Pauzuolis-rc.com  will take all reasonable care to ensure that your details are kept secure. We will not supply your personal data to third parties unless required to do so by law.

Upon request from you (the account holder), Pauzuolis-rc.com  will delete your personal data from our records. This will cancel your account. If you wish to make further purchases, you will need to re-enter your personal data.

You may request that we correct any errors in your personal data. You may also request that your personal data be updated should your details change.

Please contact us regarding any issues or problems concerning your personal data. You can e-mail: info@pauzuolis-rc.com

Cookie policy – please e-mail or write to us for further information.

Copyright

All content on this site including graphics, logos, website design, text, underlying source code and all other material on this Web site are copyright  of Donatas Pauzuolis. ALL RIGHTS RESERVED and are protected to the full extent of International copyright laws. Any use of materials on this website including reproduction, modification, distribution, or re-publication without the prior written permission of Donatas Pauzuolis is strictly prohibited. Each user warrants that all the content the user places online doesn’t violate the copyright of third parties.